The Problem
A leading health and wellness company recognized the value of Diversity, Equity, and Inclusion initiatives, yet did not feel knowledgeable on how to implement a highly-effective training strategy, They also felt unprepared and worried about saying the wrong thing.
The Solution
An engaging and informative eLearning course to be used in onboarding. The course allows learners to learn about the company’s DEI mission, initiatives, and offers a chance for employees to get involved after completion. Included is a scenario and a knowledge check quiz.
Responsibilities: Analysis, Instructional Design, Content Writer, eLearning Development, Evaluation
Tools Used: Articulate Storyline 360 and Adobe Photoshop
Data-Driven Learning
Data collected through a needs analysis allowed me to identify their overall mission to create learning objectives that are targeted in the training:
The simple scenario interaction explores Diversity, Inclusion, and Inclusion best practices. This approach was designed to have learners reflect on their own choices and options as an upstander.
Storyboarding
I interviewed subject matter experts (SMEs), then, as the content writer, spent time researching, collecting articles and resources to begin crafting the company’s DEI values and message.
I captured all of this in a text-based storyboard and provided the brand colors and scripting.
Providing DEI Resources
The company also wanted to spotlight their DEI group - The Alliance for Inclusion.
I included information about this 40+ member group that is comprised of employees from all departments of the organization.
Training Results
This knowledge check was well-received by learners. I also sent out “Exit Tickets” so that participants could provide feedback and suggestions for the course.
Here is feedback from a participant:
"I related to the characters. They were relatable, realistic, and not cheesy. The flow is great!
I really like that the course included DEI definitions. So many people don’t understand what they really mean."